You tell us what needs to be changed!

This site is a space where you can come to vent about the problems that you have found in your work environment or to help solve the issues that others have.

The Goal: To have entrepreneurs and innovators tackle the real problems that people are facing in industrys around the world.

The Process

Person with the problem:

  1. Email your problems, big or small to industryproblems@gmail.com
  2. In the email;  state clearly the industry you’re in, if you want your blog post to be understood and read by a wide audience rather than just people within your area of work, it is recommended to avoid using industry jargon. By emailing us directly we can allow you to post real problems in your industry whilst still being able to remain anonymous.
  3. Sign up to our blog and we will alert you as soon as your problems have gone live.

Person looking to fix or discuss issues.

  1. Simply place a comment under the blog and let the discussion begin.
  2. If you feel comfortable doing so mention what your background is in.
If you have an idea or you are working on something that you dont want to be made public, simply leave some contact details for our reader that has a problem.

Each month a highlights piece is released, giving you the reader all the best bits from the month gone.

 

Our latest post is coming from one of the many graduates out there seeking work. As times have become tougher it seems that little to unpaid internships are raising there heads more and more across a range of industries. Have a look and see what this reader has to say about them.

 

Hi,

My problem will probably end in more of a venting session as I doubt anything will ever be done about this. I want to bring up the issue that’s happening in the financial sector at present, were recent graduates are being taken advantage of by large companies.

My background is that I have a degree and two masters.

Back in May I was offered a 3 month internship with a large financial institution that specialises in the area of retail banking. They said that I will be given a payment of €3,000 at the end of my three months and that there will be a strong chance of a position being offered at the end paying a salary of €20,000 a year. I was a bit hesitant but fortunately enough I am in a comfortable position in terms of finances that I was able to take on something like this for this money, as this was an area where I wish to build a career in. However at the end of my gruelling 3 months I am told that they will only pay me a third of what was initially offered and that they may pay me an extra €1,000 and they might offer me a position if I were to complete another project for them.

As you can imagine I refused and am going down the route to get the full amount that’s owed to me. My issue here is that three months of my life are gone now with absolutely nothing gained other than this “experience” that these big companies are selling internships on. I am all for companies make their money, but paying graduates less than minimum wage and getting away with it is a joke. I have learned a hard lesson from this but I know that there are many people out there taking on these internships as we speak and in my opinion are being taking advantage of paying these low wages. I know a chance of there being a solution to this is slim but ether way I think it is something that should be discussed.

Thanks

P

 

What are your thoughts?

  • Are large companies taking advantage of these young graduates?
  • Do you feel that large companies could benefit more if they paid their graduates a higher wage?
  • Is it just something that graduates have to go through to make it somewhere?
  • Any advice for paths or options these graduates can take?
  • What should a graduate today be paid in your country?

This latest problem has been mailed into us from the owner of a bicycle shop in California. I think this post has particular relevance for a lot of small business owners that are struggling to keep the doors open, let alone focus on making profits.

Hi,

My name is Albert, I run a modest business selling bicycles in a college town in California. I have been in the game for sometime now, too long some might say but I enjoy my work. My wife told me about this site and suggested that we write in to you as we cant see how it can hurt. I know this is not really an industry problem, but it is an issue that we are having that we need help with.

Our problem is that we just haven’t been selling as many bikes as we used to, we used to do twice as much business in the good times. We are losing a lot of business to people buying bikes online. I am well into my mid seventies so I have no plans to set up an online business. My wife is more up on the technical side of things as she has set up our website and our Facebook.

Basically we are just stuck in a rut, we would be happy to sell to the right people but in the current environment it doesnt look likely. I have put my life into this business and I believe that we offer a great honest service. I would really value any opinions people have and thank everyone in advance if you decided to post this for us.

God Bless,

Albert

This may not be a problem facing the bicycle industry today but struggling to keep a business up and running certainly is something that is affecting business owners all over the world.

What would you recommend for a small business owner in this sort of environment?

Is there anyway for older business owners to keep in touch with a changing environment or should they just stick to what they know and hope for the best?

Leave your thoughts and advice in the comments below, and dont forget to share among your networks.

This weeks problem comes from an engineer in the I.T. industry. It’s an issue that I think we might find is quite common in any large organisation. The issue this reader has is with communication and the red tape that can surround it. The below email outlines what our reader has to deal with day in day out.

To Industry Problems.

My issue is more to do with management than anything else. I am an engineer for a leading company in the technology industry. My problem is not to do with the work that I have to but more so to do with the relationship that we have with other support services.

Basicly everybody is too busy following their job description to actually go and do the work. To be fair, as engineers we can often get annoyed at each other on the phone for not responding or holding back doing certain work, but in reality we all know that it is really the management behind us passing problems back and forth to avoid taking responsibility for issues. The reason for this happening in our case is that everyone involved is has just come under a new contract with this customer, so everybody is trying to avoid being held responsible for any problems happen on their watch.

What I would love to know is how as engineers can we change this, we have brought it up to our own management but they just say that they would love if we could get on with things and they place the blame on others, which I imagine is whats happening in the other support centers. Is there a new process that we could suggest to the management or is there away that we as engineers can get around mangers saying that’s not our issue that’s for company X. Any help would be greatly appreciated from anyone and many thanks in advance for those who contribute.

All my best

Tom

Tom’s email highlights the difficulty of trying to do your job around the politics that can exist in an office. We all know that there will always be politics in a work place, but has anyone ever found anything that can reduce these politics affecting you get on with your day-to-day work. Is there a space here for some form of software to be developed that can outline who does what when, so that employees can know where they stand and that the customer visibly see the sort of relationship that their services have with each other. Or is this an unfixable problem that we just have to live with?

What are your views?

And as always dont forget to share and review with your networks.

 

Whether your new or old to the game of promoting your business online, there is always going to be more to learn. This issue was raised by a numerous amount of readers through various emails and forums. The issue being that you have just invested a lot of time and money into creating the website that you feel truly represents your company and its brand, however your stats are telling you nobody is looking at your site. A common frustration to anyone that has put their heart and soul into designing a site is only to find that there is a lot more tears and late nights awaiting you before you can call your website a success. This problem was raised by many people in various industries which is why we are choosing to leave this topic unspecific to any industry in particular.

First lets begin with finding out the problems that real business owners are having out there. Here are just some snippets of what people have been saying;

  • “I just spent all my online budget on designing our website, I just cant afford to invest into advertising heavily online to get users on our site without affecting the quality of the services that we are providing.”
  • “I have been trying to spread word of my site, but at this stage I feel like I am just pestering people to come onto my site”
  • “I guess what I’m saying is we all know how to talk to people about our products and services, but what is the most effective way to drive people to a business website, like if they don’t know we’re on the web, what can we do in the social media aspect to get people to know we’re on the web and this is what we have to offer”
These may sound like familiar thoughts if you have ever gone through this process without having any experts in the field to guide you. Googling ‘how to increase traffic numbers to my site’ can be extremely daunting with the amount of results that will be fired back at you. So we want to hear from you readers whats worked for you. Leave a comment below explaining what has worked for you and what has not.
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Here are a few questions to get started that if answered could help a lot of readers to gain the numbers to their site that their efforts deserve.
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1.  What has been the top 3 resources you have used to increase traffic?

2. How have you used social media to gain publicity and drive potential customers to your site?

3. How do I effectively inform consumers of our business while strengthening our brands image?

4. What was your biggest mistakes or regrets of promoting your business online?

5. How to do I find where my target audience is online?

6. Paid advertising online, is it really worth my hard earned cash?

 

Leave a comment with your solutions or problems.

 

Our first blog post comes from an industry in which many of us may not give much thought, unless we absolutely have to. We received an email in from an Irish Funeral home discussing with us the difficulties that their business is facing today. Below is the email that explains how their market is struggling to find ways to generate revenue.

Hi IP,

Firstly id like to say that I think this is a great initiative you have set up and hope to see some great ideas come through here  as in times like this we need all the help we can get for getting through. The issue that we are facing in our industry today is the change in Ireland away from being a very traditional culture to a more individualistic one. As our industry in Ireland is currently unregulated we have seen an awful amount of new unqualified entrants drag down the standards in the industry. Increased competition is an issue for any business, and solving the issue of an unregulated market can only come from change in government policy, which is another battle itself. We are looking however for input on how to generate new streams of revenue, while still being respectful to our customers. As I stated earlier there has been a change away from the traditional religious culture in Ireland, which has resulted in people not going down the path of the removal the night before the funeral. This has meant that our cars are getting out 50% less than before, we do respect all of our customers decisions and would never put pressure on anyone to purchase something that they did not want to, but we do have costs to meet as a hearse alone can cost anywhere between €90,000 to €150,00o. So what we are looking for is new ways to generate income while being respectful to our customers. People are in a very vulnerable position when making these decisions and we respect our customers enough for trusting us to perform this service for there loved one to not take advantage of them. So we would love to hear if anybody had some real ideas on how generate new revenue, we only ask that when people are coming up ideas to remember what form of work we do and to really consider how the customer would feel, as customer satisfaction is whats most important to us.

Kindest Regards

A

 

From this email we can understand the difficulty that any business can face when having to deal with  changes in consumer behavior. Coming up with solutions to reduce revenue decline can be harrowing for firms and although this service may not be easiest thing to market, it is something that we all will have to face someday so maybe a little pre-thought into what services we may want on our own day might not do any of us any harm.